Professional Etiquette Quiz

Instructions: Complete this quiz and submit your work when you are finished.

1. In the workplace, which of these actions is appropriate?
a. Discuss politics
b. Keep your work-related conversations vague
c. Avoid chit-chat
d. Change your mind often

2. Which of these should you not do in a business meeting?
a. Focus on the task at hand
b. Be familiar with common sports idioms
c. Strive for clarity
d. Treat women with more respect than men

3. Which of these characteristics do employers dislike in their employees?
a. Honesty
b. Integrity
c. Humility
d. Hubris

4. The Guiding Principles in the work setting may include:
a. Employing constructive criticism
b. Showing indifference towards a client
c. Showing favoritism
d. Both A and C

5. Which of the following is appropriate during a work meeting?
a. Wearing a strong fragrance
b. Asking for clarification
c. Reading your friends’ posts on social media
d. Explaining the personal reasons that caused you to arrive late

6. Which of the following is an indicator of professionalism?
a. Show arrogance when meeting a new client
b. Dress comfortably no matter what the situation is
c. Demonstrate enthusiasm for learning
d. Selectively show respect towards others

7. If you are being interviewed by a panel of three people, you should:
a. Look at the wall behind the panel when you speak
b. Make eye contact with each interviewer throughout the interview
c. Make eye contact with the panelist who has most seniority when he/she speaks
d. Both A and C

8. You attend a work-related conference where alcohol is being served. You should:
a. Feel free to drink as much as you’re offered
b. Discourage others from drinking alcohol
c. Avoid drinking alcohol
d. Both B and C

9. Which of the following is acceptable in the workplace?
a. Eat a crunchy lunch at your desk
b. Consistently arrive late
c. Use voice mail as a call screening process
d. Have tasteful décor in your personal work area

10. Employers appreciate workers who do which of the following:
a. Ask for help when needed
b. Always leave promptly when work hours are over
c. Use speakerphone for all calls
d. Generously decorate common office space

Good Grooming Habits
INSTRUCTIONS: Place a “√” beside each item below that is a good
grooming habit.

_____ 1. Bathe weekly
_____ 2. Exercise regularly
_____ 3. Shampoo hair daily if needed
_____ 4. Brush teeth every three days
_____ 5. Shave monthly
_____ 6. Manicure nails regularly
_____ 7. Have hair trimmed once a year
_____ 8. Do not brush or comb hair
_____ 9. Never use antiperspirant or deodorant
_____ 10. Practice good posture

INSTRUCTIONS: List the four basic good grooming habits and give an example
of each.
1.
2.
3.
4.

Directions:

1. Discuss the importance of wearing the right clothes for a certain job.
(dress codes, neat dress, uniforms, safety equipment). Emphasize
that in certain situations, dress is as important to job success as
worker skills. Clothes often influence the way people perceive you.

2. Complete the closet inventory. Students should be able to provide appropriate reasons
for making certain selections.

3. Choose a particular job; name a position in a
company where he or she could work after graduation. Write a
description of the appropriate dress for the job. Give reasons for the
type of clothing choices.

Closet Inventory
Go through the following closets and check how you think Laura should dress for
the job described:
Closet 1

Laura is an accountant for a life insurance company. Check the items you think she should
wear to work.

Blouse Shirt
Boots Shorts
Business Suit Skirt
Casual Shoes Slacks
Dress Socks
Jacket Sweater
Jeans T-Shirt
Jewelry Tie
Leather shoes Vest
Nylons Tennis shoes

Closet 2
Jack is a production worker in an automotive parts factory. Check the items you think
he should wear to work.

Blouse Nylons
Boots Pants
Business Suit Shirt
Casual Shoes Shorts
Dress Skirt
Dress shirt Slacks
Jacket Socks
Jeans Sweater
Jewelry T-shirt
Leather shoes Tie
Vest Tennis shoes
Other Other